Comments for Insight from Interactions http://www.niceblog.com NICE Perspectives                             Thu, 21 Jan 2010 14:49:48 -0500 http://wordpress.org/?v=2.8.5 hourly 1 Comment on Fiction Becomes Reality: The Virtualized Datacenter by Shalom http://www.niceblog.com/2009/12/fiction-becomes-reality-the-virtualized-datacenter/comment-page-1/#comment-76 Shalom Thu, 21 Jan 2010 14:49:48 +0000 http://www.niceblog.com/?p=79#comment-76 The virtualization trend proves to bring a fast ROI: Major savings: 1. Power consumption. 2. Servers hardware. 3. Computer room space. 4. Air conditioning. 5. Backup. Additional benefits: 1. Built in high availability. 2. Hardware independancy. 3. Green computing. 4. Major step toward co-location & certain types of cloud-computing. The virtualization trend proves to bring a fast ROI:
Major savings:
1. Power consumption.
2. Servers hardware.
3. Computer room space.
4. Air conditioning.
5. Backup.

Additional benefits:
1. Built in high availability.
2. Hardware independancy.
3. Green computing.
4. Major step toward co-location & certain types of cloud-computing.

]]> Comment on Fiction Becomes Reality: The Virtualized Datacenter by Rick Vanover http://www.niceblog.com/2009/12/fiction-becomes-reality-the-virtualized-datacenter/comment-page-1/#comment-73 Rick Vanover Wed, 16 Dec 2009 14:14:04 +0000 http://www.niceblog.com/?p=79#comment-73 Yes, this is a welcomed and progressive stance from the ISV. Kudos. Further, I am glad that your stance is not to approach the topic with 'black-box virtualization'. That can be virtual trouble. Kudos. Yes, this is a welcomed and progressive stance from the ISV. Kudos.

Further, I am glad that your stance is not to approach the topic with ‘black-box virtualization’. That can be virtual trouble. Kudos.

]]> Comment on Call Recording in the Small Contact Center: Vanilla Isn’t Good Enough Anymore by Call Center http://www.niceblog.com/2009/11/call-recording-in-the-small-contact-center-vanilla-isn%e2%80%99t-good-enough-anymore/comment-page-1/#comment-72 Call Center Tue, 01 Dec 2009 09:24:49 +0000 http://www.niceblog.com/?p=60#comment-72 I have gone through your blog & I am agree with you that ,we can’t expect SMCC’s to spend as much on their call recording applications as the big players spend. Liked your post. Thanks Again! Alex I have gone through your blog & I am agree with you that ,we can’t expect SMCC’s to spend as much on their call recording applications as the big players spend.

Liked your post.
Thanks Again!
Alex

]]> Comment on So You Got Yourself a Speech Analytics Solution. Now What? by Bhalachandra Banavalikar http://www.niceblog.com/2009/11/so-you-got-yourself-a-speech-analytics-solution-now-what/comment-page-1/#comment-8 Bhalachandra Banavalikar Fri, 06 Nov 2009 03:31:00 +0000 http://www.niceblog.com/?p=53#comment-8 NICE article! NICE article!

]]> Comment on What Do Schedule Adherence, Multiple Channels, and Toilets Have in Common? by Peter http://www.niceblog.com/2009/10/call-center-schedule-adherence-gaining-visibility-without-invading-csrs%e2%80%99-privacy/comment-page-1/#comment-7 Peter Tue, 03 Nov 2009 10:11:19 +0000 http://www.niceblog.com/?p=3#comment-7 Interesting and informative. But will you write about this one more? Interesting and informative. But will you write about this one more?

]]> Comment on What Do Schedule Adherence, Multiple Channels, and Toilets Have in Common? by Kouba http://www.niceblog.com/2009/10/call-center-schedule-adherence-gaining-visibility-without-invading-csrs%e2%80%99-privacy/comment-page-1/#comment-5 Kouba Thu, 29 Oct 2009 12:39:59 +0000 http://www.niceblog.com/?p=3#comment-5 Thank you! You often write very interesting articles. You improved my mood. Thank you! You often write very interesting articles. You improved my mood.

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